Privacy Policy

At Alpha Brand (accessible from alphaabrand.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Alpha Brand and how we use it.

This policy applies to all visitors to our website and customers who purchase products from us. By using our website, you hereby consent to our Privacy Policy and agree to its terms.

1. Information We Collect

When you place an order or attempt to place an order through the Site, we collect certain information from you, including:

• Personal Identification: Your name, email address, and phone number.
• Shipping Details: Your physical address, city, and governorate (for delivery purposes).
• Payment Information: Credit card numbers and billing details (processed securely via our payment providers).

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Process and ship your orders efficiently.
• Communicate with you regarding order updates, shipping status, or returns.
• Screen our orders for potential risk or fraud.
• Improve and personalize your experience on our website.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. However, we may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners.

We share your personal information with third parties strictly to help us fulfill your order, such as:

• Shipping Providers: We provide your name, address, and phone number to courier services to ensure your package is delivered.
• Payment Processors: We use secure third-party payment gateways to process credit card transactions.

4. Cookies and Web Beacons

Like any other website, Alpha Brand uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

6. Your Rights

If you are a resident of Egypt or other jurisdictions with data protection laws, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Alpha Brand
Email: info@alphaabrand.com
Phone: +20 12 84740084