Terms and Conditions
Last Updated: | Alpha Brand
Welcome to Alpha Brand. These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Alpha Brand (“we,” “us” or “our”), concerning your access to and use of the alphaabrand.com website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).
You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using the Site and you must discontinue use immediately.
1. Governing Law
These Terms shall be governed by and defined following the laws of Egypt. Alpha Brand and yourself irrevocably consent that the courts of Egypt shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
2. Age Restriction
The Site is intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms and Conditions prior to you using the Site.
3. Products and Purchases
We make every effort to display as accurately as possible the colors, features, specifications, and details of the physical products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.
Pricing and Availability
All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
Payment Methods
We accept the following forms of payment: Credit Cards. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site.
4. Return and Refund Policy
For hygiene and safety reasons, we do not accept returns or exchanges on underwear items.
Underwear is considered a personal-use product, and once tried on, it cannot be resold. Therefore, all underwear purchases are final.
We kindly ask customers to review sizes, product details, and descriptions carefully before placing an order.
If you have any questions before purchasing, feel free to contact us — we’re happy to help you choose the right fit.
you can contact us at info@alphaabrand.com or call us at +20 12 22619014.
5. Intellectual Property Rights
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.
6. User Data & Privacy
We respect your privacy. While we do not require you to create an account to browse the Site, we do collect necessary information to process your orders (shipping details, payment information). By using the Site, you agree to the collection and use of information in accordance with our Privacy Policy.
7. Limitation of Liability
In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site, even if we have been advised of the possibility of such damages.
8. Contact Us
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
Alpha Brand
Email: info@alphaabrand.com
Phone: +20 12 84740084
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UNVEIL YOUR INNER CONFIDENCE
COUSTMER SERVICE
CONTACT US
Email : info@alphaabrand.com
Phone : 01222619014
Copyright © 2025 ALPHA BRAND. All rights reserved.